Refund policy

All sales are final. Because these are collectible coins, we do not accept returns or exchanges.

If your order arrives damaged or is lost in transit, contact us within 7 days of delivery (or of the expected delivery date) with your order number and photos of the package and item. We will send a replacement or issue a full refund, including shipping.

Every order ships insured, and every coin ships unopened in its original Central Bank of Ireland card or booklet. Please keep all packaging until any claim is resolved.